Support
Find quick answers, connect with our support team, and explore additional resources for Hume developers.
Instant Help with Ask AI
Quickly get answers using our Ask AI assistant—available on every documentation page. Simply click the Ask AI button in the bottom-right corner to receive instant guidance on:
- Features and capabilities
- Documentation navigation
- Common API questions
- Code examples and implementations
Need direct human assistance? Visit our Discord Community.
Join Our Discord Developer Community
Our Discord community is your primary support channel. Engage directly with the Hume team and fellow developers for real-time assistance.
Getting Started on Discord:
Key Discord Support Channels:
- #ask-ai: Quick AI-generated answers about Hume.
- #api-support-chat: General API support, usage questions, and code examples.
- #api-support-forum: Detailed issue reporting for technical problems with APIs or SDKs.
- #hume-app-support: Feedback and support for Hume consumer apps (iOS and Web).
Specialized Support Emails
For specific inquiries, reach us directly via email:
- General & Account: hello@hume.ai
- Billing & Payments: billing@hume.ai
- Legal & Privacy: legal@hume.ai
- Press & Media: press@hume.ai
Programs and Opportunities
Specialized programs for researchers, startups, and enterprise users:
- Researcher Access Program: Academic access to Hume’s APIs. Apply for Access
- EVI Startup Grant Program: Grants for early-stage emotional AI startups. Apply for Startup Grant
- Sales & Partnerships: Enterprise solutions and partnership inquiries. Contact Sales
Additional Resources
- Technical Documentation: Guides, tutorials, references.
- Public Roadmap: Upcoming features and improvements.
- Pricing: View plans and rates.
- Feature Requests: Submit ideas and vote on features.
- System Status: Current system health and updates.